This solutions document will explain how to link a Box™ account to the SIP Trunk Plus portal for storing call recordings. A Box account will first need to have been created and the credentials will need to be at hand.
1 For end users, simply login to the portal; for Resellers, visit the Client who’s Box™ account you want to link to the portal.
2 Then go to the ‘Options’ tab and select ‘Box.com Integration’
3 Specify the name of the root folder where Call Recordings will be stored inside Box™ and then press ‘Bind Box’.
4 In the popup window that appears, enter in the Box™ login credentials.
5 Finally, press ‘Grant Access To Box’
6 Under ‘Options’ in the portal, it will now show that a Box™ account is linked to the SIP Trunk Plus account.
7 The new root folder will now also appear inside the linked Box™ account.
Please note: If a user changes their Box account credentials/password, they should un-bind, then re-bind, their Box account again, using the amended credentials.