FAQ

Default solution folder, feel free to edit or delete it.

What Should I Set The 'Registration Timout' To?
Setting the correct registration timeout is important if you wish your trunk to minimally affected during any automatic failover or scheduled maintenance: p...
Wed, 19 Aug, 2015 at 10:17 AM
What Should I Set My DNS Record To?
Setting the correct DNS recording settings, if you use your own DNS records, is important if you wish your trunk to minimally affected during any automatic ...
Wed, 19 Aug, 2015 at 10:21 AM
How to Merge Two Clients / Trunks
This solution will take you through step by step on how to merge two clients/trunks.  If Trunk A for Client A is the trunk that will remain, and Trunk B for...
Mon, 7 Mar, 2016 at 12:45 PM
How to Delete Numbers
This solution will take you through how to delete a number. Via the client's 'Numbers' tab, observe any numbers that you wish to remove that...
Mon, 7 Mar, 2016 at 4:46 PM
Can I Purchase International Numbers?
The ability to ‘purchase’ international numbers is dependent upon the policy of the country in question. Not all countries allow international numbe...
Fri, 12 Aug, 2016 at 12:57 PM
Can I Spoof International Numbers?
It is not possible, at this time to be able to spoof international numbers.  However, it is a feature request due for release circa. Q3/2016.
Mon, 20 Jun, 2016 at 10:02 AM
How Do I Obtain/Reset My Trunk Password?
When you create a SIP Trunk, the trunk details, including the password, will be sent via email to the email address you have specified in the client...
Tue, 18 Oct, 2016 at 12:07 PM