Number Porting

Porting Procedure
There are two initial first steps to starting the porting process: to perform some basic checks on the number(s) to be ported and then to email us with thos...
Mon, 5 Jan, 2015 at 10:30 AM
Where Can I Port Numbers In From?
Both UK geographic numbers, and non-geographic numbers (‘NGN’, e.g. 0800 0845, 0330 numbers) can be ported into our SIP Trunk Plus service via one or the ...
Fri, 17 Oct, 2014 at 9:53 AM
What To Do Before And On The Port Date
You will be notified in advance when a number port has been accepted and you will be advised of the date of the number port at that time.  Please refer to W...
Sun, 20 Dec, 2015 at 1:20 PM
What If I Have (ADSL) Broadband on the Number / Line I Wish to Port?
Care should be taken if you are porting a number that has a broadband service overlaid upon it if you wish to keep that broadband service live / active. The...
Wed, 28 Jan, 2015 at 9:56 AM
Completing A Number Port Form, Line Type & Line Sub Type
Depending upon the details you submitted to us when creating your support request, we will send you the correct form to complete. Completing all of ...
Wed, 6 May, 2015 at 11:35 AM
How Long Will A Number Port Take?
Number porting is reliant on agreements being in place between carriers, correct details being submitted and the form itself being processed in a timely fas...
Fri, 28 Aug, 2015 at 1:40 PM
How Can I Test My Number Has Been Ported?
At the time of porting your ported number(s) will simply stop routing via the losing provider's network and instead route via ours to the endpoint you ...
Thu, 12 Mar, 2015 at 5:19 PM
Will there be loss of service during the port process ?
During the actual porting process some small loss of service in the order of 10-30 minutes or longer for a large range may take place and is not extraordina...
Fri, 24 Apr, 2015 at 7:22 AM
Will My Port Take Place On Time?
'Single Line' number ports usually take place at circa 10.00 a.m. on the porting date. 'Multi Line' / other ports may take pla...
Fri, 19 Jun, 2015 at 9:55 AM
What Do I Do If I Cannot Obtain A Bill
You will need to give us assurance the number is `owned by` your client; a short letter from the end client on their headed paper will do.
Tue, 24 Nov, 2015 at 7:36 AM