Fraud Mitigation (Limit Profiles, Dual Factor Authentication)

Introduction & How Limits Profiles Work
Limit profiles are our unique method of mitigating the effect of fraud on our resellers and end clients and they work by specifying a monthly number...
Thu, 2 Jun, 2016 at 3:00 PM
Managing Limit Profiles: Our Recommendation
There are three strategies you may wish to adopt when managing you limit profiles: do little or nothing and let your '*DEFAULT_RESELLER...
Thu, 2 Jun, 2016 at 1:40 PM
How Can I Increase A Limit?
Limit profiles can be amended by a reseller at reseller level, or by a reseller at client level.  It is possible to decrease or increase a limit ...
Fri, 3 Jun, 2016 at 10:23 AM
What Happens When I Update A Limit Profile?
It is possible for you to allocate a limit profile at client level but to amend it at client level, therefore creating an 'exception'...
Thu, 2 Jun, 2016 at 4:53 PM
How Are The 'UK' Sub Destinations Defined?
There are a multitude of UK sub-destinations which we have categorised for convenience under the following sub-destinations: UK Ope...
Thu, 8 Sep, 2016 at 10:36 AM
How Do I Blacklist and Whitelist Numbers/Prefixes?
It is possible for a reseller - and end client if the reseller gives permission - to set up blacklisted and whitelisted numbers or prefixes.  Entrie...
Tue, 14 Jun, 2016 at 2:06 PM
Daily Consumptions
To view the number of minutes consumed by a client trunk in a given day, select, at client level, 'Limits' > 'Daily Consumptions&#...
Fri, 3 Jun, 2016 at 1:37 AM
Report
To view the number of minutes consumed by a client trunk in a given month, select, at client level, 'Limits' > 'Report', then selec...
Fri, 3 Jun, 2016 at 1:36 AM
Working Time
The 'Working Time' tab, located at client level under the 'Limits' tab, allows you to restrict calls outside of business hour...
Fri, 3 Jun, 2016 at 10:26 AM
What Are My Reseller Maximum Limit Profile Settings?
As a part of the simplification that took place in Limits Phase 3, the default / maximum limits that were allocated to the default profiles in Limits P...
Tue, 28 Jun, 2016 at 10:17 AM